|Ｑ）How can I make a reservation?|
|Ａ） You can make a reservation by e-mail. |
Please contact us by e-mail from “Contact” in our Web site.
|Q)Do I have to submit credit card information when making a reservation?|
|A)No, you don’t have to.|
|Q)Can I refer to you by phone?|
|A)We receive all inquiry by E-mail. Please contact us by E-mail from “Contact” in our Web site.|
|Ｑ）What are the accepted payment methods?|
|A)We accept cash and major credit cards such as VISA, JCB, AMEX, DC, UC, Master Card, Diners Club.|
|Ｑ）When do I need to pay?|
|Ａ）NO MEAL PLAN: You can pay at check-in time.|
WITH MEAL PLAN: You can pay at check-out time.
-----Please pay in all charges by creditcard or japanese yen.
|Q)Could you exchange?|
|A)We are sorry, we do not exchange.|
|Q) Do you have curfew (closing time)?|
|A) We don't have curfew|
|Q)I have a lot of baggage. Can I check the baggage?|
|A)We keep your baggage at front desk before check-in or after check-out. There's no charge.|
|Q)Is there non-smoking rooms?|
|A)We don't have non-smoking rooms, however,all the rooms are well ventilated each day. |
And we can disinfect the room before check-in if you'd like to stay non-smoking room.
Please inform us of it.
|Q)Is a Foot bath available for a day-tripper?|
|A)Foot bath is available for guests who staying at NISSHOKAN SHOSHINTEI only.|
|Q)Can I change/add or skip meals?|
|A)We are sorry, it may not be changed on the day. Please note this when you make a reservation.|
|Q)How much will the cancellation fee be?|
| A)Cancellation policy:|
3 days before your arrival:30%.
2 days before your arrival:30%.
1 day before your arival :50%.
The very day of arrival :100%.
No show :100%.